Main Menu

Safety & Emergency

For medical emergencies, international students are advised to call NSU Medical Center and contact NSU Senior Medical Officer, Dr. Sujauddin Ahmed at 01711226457 or 02-55668200 (Ext-1210) or Dr. Lubna Mariam at 01715506313 or 02-55668200 (Ext-1211) for assistance. The NSU Medical Center is located on level #04, Administrative Building, NSU. If required, the students may contact the nearest hospitals.


Nearest Hospitals from NSU:

  1. Apollo Hospitals Dhaka

Address: Block: E, Plot: 81, Bashundhara R/A, Dhaka 1229

Hours: Open 24 hours

Phone: 01729-276556

2. United Hospital Limited

Address: Plot no. 15, Road no. 71, Gulshan 2, Dhaka 1212

Hours: Open 24 hours

Phone: 09666-710666

3. Kurmitola General Hospital

Address: Tongi Diversion Rd, Opposite to Radisson Blu Dhaka Water Garden, Dhaka 1206

Hours: Open 24 hours

Phone: 01769-010200


Nearest Drugstores from NSU:

1. Hossain Pharmacy

Address: Ka-3/1-C Bashundhara Rd, Dhaka 1229

Hours: Everyday 9AM-10PM

Phone: 01772-421221

  1. Tamanna Pharmacy

Address: H-335, Bashundhara Road, Dhaka 1212

Hours: Everyday 7AM-1AM

Phone: 01912-000676

  1. Milestone Pharma

Address: Member Bari Super Market, Ghatpar, Bashundhara, Dhaka

Hours: Everyday 8:30 AM-11:30 PM

Phone: 01843270037


For safety-related issues, the international students are asked to go to the NSU Security Office located on level #1 (beside information desk). For further support, they may seek help from the nearest police stations.

Nearest Police Stations from NSU:

  1. Vatara Police Station

Address: House # 2, Madani Ave, Dhaka 1212

Hours: Open 24 hours

Phone: 01769-058055

2. Banani Police Station

Address: Rd No 7A, Banani, Dhaka 1212

Hours: Open 24 hours

Phone: 01769-058053

3. Airport Police Station

Address: Road to International Terminal, Dhaka 1230

Hours: Open 24 hours

Phone: 01713-373162


For on-campus complaints (discrimination, abuse, sexual harassment, etc.), the international students are advised to go to the Proctor Office located on level #5, Administrative Building.



North South University currently has a large number of international students from different corners of the world and the number is expected to increase manifold in the days ahead. It is natural that they are unaware of the customs and traditions of a new country; therefore, a set of basic guidelines for their day-to-day activities is essential. Bangladesh is a country with a diverse cultural heritage where people from various backgrounds coexist peacefully. It is expected that living in Bangladesh will be joyful and comfortable without any disturbances for the international students. Therefore, a set of essential guidelines has been developed to make their stay at NSU safe, secure and rewarding.


  1. Do’s and Don’ts on the NSU Campus

In order to avoid any conflict or undesired situations, the international students are asked to abide by the following rules.

  • Be vigilant and ensure that documents (like passport, credit card, etc.) and valuables (like cell phone, laptop etc.) are kept secure at all times.
  • Smoking inside the university premises is strictly forbidden.
  • Consumption of alcoholic beverages inside the university campus is strictly prohibited.
  • Use of any type of narcotics and its trading inside and outside the campus is strictly prohibited.
  • Your attire should be decent and respectful of the local customs and values.
  • In case of medical emergency, call NSU Medical Center and contact NSU Senior Medical Officer, Sujauddin Ahmed at 01711226457 or 02-55668200 (Ext-1210) or Dr. Lubna Mariam at 01715506313 or 02-55668200 (Ext-1211) for assistance. The NSU Medical Center is located on level #04, Administrative Building, NSU. You may also contact the nearest hospital.
  • On arrival, please collect a medical report form from either of the mentioned doctors listed Fill out the form and submit it to the Medical Officer.
  • For any other query or information, please call at +880255668200, Ext-0.
  • Always walk, drive, and park the car in well-lit areas. Walk close to the curb. Avoid doorways, bushes, alleys and dark parking lots.
  • Try to walk in pairs. Avoid shortcuts and other deserted places. If there is any suspicion of being followed, change direction and head for a well-lit area with other people around.
  • Keep essential medicine in your residence for medical emergencies.
  • Keep small valuables like wallets, purses, mobile devices, money, etc. in close proximity. Do not leave them unattended; every individual is responsible for the protection/safety of personal belongings.


  1. General Guidelines
  • It is recommended to carry a photocopy of the data page and Bangladeshi visa from your passport at all times, alongside copies of other important travel documents. Local officials may ask for proof of your identity. Keep the originals separately and leave copies with trusted friends or relatives or locked in your room.
  • Monitor the local media news for any political turmoil.
  • There are severe penalties for possession and trafficking of illegal drugs. Some narcotics-related offenses are indictable by capital punishment.
  • Please remember that homosexual relations are illegal in Bangladesh.
  • Violating local laws may result in a jail sentence to be served in a local prison. Delays and inefficiency in the judicial system can result in long detentions until court hearings eventually take
  • The abduction of children and businessmen for ransom is not unknown. This does not appear to be particularly directed at foreigners, but it is advised to be alert of such occurrences.
  • Armed robbery, pick-pocketing, and purse-snatching can occur. Do not carry a large amount of money or wear expensive jewelry on the streets. Thieves often work in pairs on motorcycles or motorized rickshaws known as ‘CNGs’. Passengers using rickshaws, or traveling alone in taxis are particularly vulnerable, especially during nightfall.
  • Phone snatching is very common here. Do not exhibit costly mobiles on the roads. Be careful in autos. Even though auto-rickshaws are covered with iron grills, still there are chances of mugging (cutting the side covers and pulling out the valuables is a common practice by the chain snatchers).
  • Obtain an International Driving Permit for driving.
  • Roads are often in poor condition; therefore road safety is also very poor. Drivers of larger vehicles expect to be given the right side of the road. Speeding, dangerous and aggressive overtaking and sudden maneuvers without indicating cause frequent and serious accidents. Take particular care on long road journeys and use well-traveled and well-lit routes. Traffic is heavy and chaotic in urban areas. City streets are extremely congested and the usual rules of the road are not always applied.
  • Driving at night is especially dangerous as many vehicles are unlit, or travel on full-beam There is also a risk of banditry during travel between towns after dark, by train, bus or ferry.
  • On some trains first class compartments are lockable. Ensure the compartment door is locked if you are traveling overnight. For further information, visit the Bangladesh railways
  • River and sea ferries are often dangerously overcrowded, particularly in the days around religious festivals and other holidays. There have been a number of serious accidents in Bangladesh and capsizing is common. Take special care while traveling in ferries.
  • Nationwide strikes or ‘hartals’ are widely observed as a means of political expression in Bangladesh. The political parties over the past several years have called a number of these hartals, resulting in the virtual shutdown of transportation and commerce, and sometimes attacks non-observing individuals of hartals. Clashes between rival political groups during hartals have resulted in deaths and injuries. It is strongly suggested to avoid all political protests, demonstrations, and marches.
  • During hartals, please exercise caution in all areas and remain indoors whenever possible. Hartals, demonstrations, and other protests can occur at any time. Exercise particular caution around the following events:
  • Hartals (general strikes) can cause the shutdown of all services and movements, particularly in urban areas.
  • Periodic blockades of rail, road, and river transport networks by political groups may take place.
  • During hartals, blockades, and clashes, a number of small improvised explosive devices (known locally as ‘cocktails’) are detonated in public areas including major roads and intersections. Be alert and stay safe to avoid casualty.
  • Stay awake and alert when using public transportation.
  • It is best to not eat, drink or smoke anything offered by strangers. Drugging is a growing problem in many Asian countries.
  • Bottled water is recommended for drinking outside.
  • Mosquitoes can be abundant in some areas and cities, especially during the rainy and humid Protective nets covering your bed at night are often provided, even in some of the cheapest hotels and in all households.
  • Keep your valuables out of public sight and your luggage close at hand while traveling. Keep your handbag in close proximity. Keep your wallet in the front pocket of your trousers or under safe custody.
  • Let go of your belongings if a mugger threatens. Otherwise, there is a chance of casualty, or worse.
  • Research before visiting any unknown area. Talk to the Department Chair or Consular Officer regarding travel advisories or warnings. When traveling, dress casually yet Please, be aware of local customs. Do not wear excessive jewelry items. Reduce wallet and purse contents, particularly cards denoting affiliations, memberships, accounts, etc.
  • Always be alert. Think about personal safety everywhere. The best protection is to avoid dangerous places.
  • Trust your instincts. Immediately report all suspicious individuals or activities to the nearest police station or NSU Security Office.